It all started with a call from someone in the office, “Hey Rich. One of your customers just called me with a problem and I have no idea what she’s talking about but I want to help her. Can you help me?” I was dumbstruck. How had one of my customers had to go all [...]
Today talking to Mom we were talking about little things that make us happy and I said that I really liked hanging my clothes on the line to dry. I like it because every time I do it I’m saving money. I have a dryer. I could use it, and do if it’s raining out [...]
Manpower in Central Iowa has a blog and I gotta tell you, if I didn’t have a job already I’d want to work for the person who writes that blog! There’s a load of great information over there on workexposed.com. Recently interviews, staffing, and employee enthusiasm have been at the front of my mind from [...]
This looks like an x-files post but it isn’t. While training today I kept telling the trainee (a multi-store supervisor promoted up from a single-store manager) that he didn’t know his employees yet he was going to be relying on them to get things for him and do things for him and that his name [...]
Today I started training a new supervisor type. He’s not a new employee. He’s been manager longer than I was before I was promoted to supervisor. He’s got a lot of potential. I tried to get him promoted two years ago, but there wasn’t room for him until now. I also have enjoyed having him [...]
