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Tag Archives: training
It’s not peaking if it’s a plateau.
“You cannot propel yourself forward by patting yourself on the back.” ~ Steve Prefontaine, runner. Plateaus aren’t like mountains you climb. They’re like steps to somewhere else. ~ Rich Griffith I’m running and my running training has stalled. I’m an … Continue reading
Posted in Customer Service, Management, Training
Tagged Customer Service, Ho‘omau, Management, training
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“May I help you?” isn’t enough.
I shop a lot at amazon.com and I rent movies through netflix.com. Those two sites know me. They know what I look at, what I buy, and what I watch. Subsequently, when I go back they’re able to suggest other … Continue reading
I can’t stand can’t…
In the past fifteen years I’ve trained a LOT of employees. One of my biggest pet peeves has always been people who stand there while I’m training them and just shut down, lose their eyes and say “I can’t do … Continue reading
